DG Botanicals: A Cautionary Kratom Vendor Story
Not every kratom vendor review is a positive one. In the interest of helping our readers make informed decisions, we review the full spectrum of the market — including vendors whose track record warrants caution or outright avoidance. DG Botanicals is one of the latter.
Who Is DG Botanicals?
DG Botanicals (formally operated by DGB Inc.) is a Colorado-based company with a complicated history. DGB Inc. operates in the home appliance sector as its primary business, and DG Botanicals was a subsidiary operation selling health supplements including kratom. This dual-business structure alone raises questions about operational focus and accountability.
The Better Business Bureau has flagged DGB Inc. as a non-accredited business — meaning the company failed to meet BBB accreditation standards. Additionally, operating two businesses under effectively the same corporate entity in different sectors created legal complications around naming conventions and transparent business identity.
Why DG Botanicals Is Not A Good Choice
The Website Is Down
The most immediate red flag: DG Botanicals' website is currently inaccessible. Attempting to visit the URL returns a consistent "Something went wrong, the website is unavailable" message. This is not a temporary technical issue — the site has been effectively offline for an extended period, leaving existing customers without any support channel.
Poor Customer Commitment
Customer feedback across review platforms consistently describes a vendor that showed little care for its buyers. Multiple users reported that the vendor "does not care about its buyers and has no interest in selling their products." For a business where repeat custom and trust are paramount, this represents a fundamental failure.
Product Quality Complaints
When DG Botanicals was active, a significant portion of user reviews described their products as bitter, bad-tasting, or simply ineffective. Their most notable strains — Bali X, Premium Maeng Da, and White Bali — are among the industry's best-known varieties, yet DG Botanicals consistently failed to deliver acceptable quality on them.
No Lab Testing Evidence
DG Botanicals claimed to conduct lab testing on their products, but provided no verifiable documentation or third-party certification to support the claim. For any kratom vendor, the absence of transparent, third-party lab testing is a significant concern.
Overpriced Relative to Quality
DG Botanicals' pricing was notably higher than competitors, yet the products failed to justify the premium. They also offered no discount codes or loyalty benefits, making the high prices even less defensible.
What Was Good (In Fairness)
In the interest of balance, DG Botanicals did receive some positive reviews for a small subset of their strains — Red Indo, Red Kali, Super Green Malay, White MD, and White Thai were cited by some users as effective. Their shipping policy was reported as prompt and reliable when operational.
Conclusion
DG Botanicals is an inactive vendor with a troubled history, an inaccessible website, non-accredited business standing, and a majority negative product quality record. There is no reason to pursue this vendor. For quality kratom at honest prices from accountable sources, there are many significantly better options available in the current market.
